Shipping & Returns

Shipping

All items are shipped via reliable courier services.  We offer a flat rate of shipping for all deliveries across Australia.

NSW / VIC shipping costs are $15.00

QLD / ACT shipping costs are $15.00

SA / TAS shipping costs are $15.00

NT / WA shipping costs are $15.00

Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item it is not able to supply. Items are generally delivered within 7-14 business days. However, we will offer you a store credit for any item that is unexpectedly delayed.

We reserve the right to charge additional shipping fees for large and commercial orders or orders shipped to remote areas that incur excess shipping cost.

Returns

If you’re not 100% satisfied with the items you purchased, we offer a full refund of the goods purchased, store credit or exchange. Please contact us via the contact page for a returns form.

PLEASE NOTE: no exchanges or returns are offered for sale items.

We reserve the right to refuse returned items if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.

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